Privacy Policy

Privacy Policy

Effective Date: 24 May 2018 | Last Updated: 28 May 2025

This privacy policy explains how UKMesoskinline, the official UK distributor of Mesoskinline, collects, uses, and protects your personal data when you interact with us via [www.ukmesoskinline.co.uk](http://www.ukmesoskinline.co.uk).

Although our website mirrors the content and branding of Mesoskinline, UKMesoskinline operates as a separate and independent legal entity, responsible for its own data handling in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

UKMesoskinline is the authorised distributor of Mesoskinline products in the United Kingdom.

We are a separate company from the manufacturers and websites based in the EU, including:

* [www.dermatech-group.com](http://www.dermatech-group.com)

* [www.pmu-line.com](http://www.pmu-line.com)

* [www.mesotech.dk](http://www.mesotech.dk)

* [www.kjaersfeldt.dk](http://www.kjaersfeldt.dk)

This privacy policy relates solely to UKMesoskinline and the website [www.ukmesoskinline.co.uk](http://www.ukmesoskinline.co.uk).

2. What Personal Data We Collect

We may collect the following personal data from you:

* Full name

* Business name and contact details

* Billing and shipping address

* Email address and phone number

* Order history and transaction details

* IP address and browser data (via cookies)

* Communication preferences

3. When We Collect It

We collect your data when you:

* Register for an account

* Make a purchase

* Subscribe to our newsletter

* Contact us via chat, contact forms or phone

* Interact with our website

4. How We Use Your Data

We use your data to:

* Process orders and deliver products

* Provide customer service and support

* Send invoices, confirmations, and account updates

* Share special offers or news (only if you opt-in)

* Understand website usage and improve user experience

We do not sell or rent your personal data to third parties.

5. How We Protect Your Data

* All payment processing is handled through secure, PCI-compliant gateways.

* Your personal data is stored in secure systems with access limited to authorised personnel.

* All sensitive information is encrypted using Secure Socket Layer (SSL) technology.

* We implement safeguards to prevent unauthorised access, misuse, or disclosure of your information.

6. Cookies & Tracking Technologies

Our website uses cookies to:

* Manage shopping cart and order processing

* Remember user preferences for future visits

* Analyse site traffic and usage via tools like Google Analytics

* Support marketing and remarketing features

You can manage or disable cookies through your browser settings. Some functionality may be affected if cookies are turned off.

7. Third-Party Services

We use the following providers to support our operations:

* Mailchimp – for sending newsletters

* Google Analytics – for website traffic insights

* Mylivechat – for real-time customer support (data stored only for the session duration)

8. Your Rights

Under UK GDPR, you have the right to:

* Request access to the data we hold on you

* Ask us to rectify or erase your data

* Object to certain types of processing

* Withdraw consent for marketing communications at any time

* Lodge a complaint with the ICO if you believe your data has been mishandled

You can unsubscribe from marketing emails directly via any campaign or contact us to manage your preferences.

9. Sensitive Personal Data

If you provide clinical information or client records as part of training, consultation, or treatment support, we store and process this in line with UK data protection laws and with appropriate consent where applicable.

10. Contact Details

To access your data or for any questions about this policy, please contact:

UKMesoskinline

Email: enquiries@ukmesoskinline.co.uk

Phone: 03333442030

Address: Dynamic Hub, 21 Pickle Wood Court, Finningley, Doncaster. DN9 3RG

We reserve the right to update this policy in line with changes to regulation or business operations. Please review it regularly.